"VR enables high-quality and consistent training to be undertaken by our cohort of Woolworths Supermarkets team members, totalling tens of thousands, and in a more timely manner.
Our team members have been empowered by utilising these VR training modules which are conducted in a controlled, yet realistic environment and cover a variety of topics from general customer service to de- escalating difficult situations. Ensuring our store teams feel safe and skilled.
Through VR training, the benefit is that our team members can practice the best way to act and respond in what can be challenging and possibly confronting situations. We would rather our team experience this via VR, which acts like a 'flight simulator", rather than being put into situations for the first time in real life...and we're thankful to have partnered with Start Beyond and Strivr to help bring this to life".
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Select the VR training program built for your industry
Hospitality
Teach hospitality workers how to manage aggressive customers
Retail
Grow the expertise and confidence of your workforce to manage poor customer behaviour
Health & Aged Care
Stop staff burnout by up-skilling your workforce
In each industry, go head to head with the most commonly encountered
badly behaved customers
Bulldog
Ego-driven, they try to control the situation by being verbally or physically abusive
Chameleon
Uses flattery and charm but if it fails to get them what they want, they snap and get mad
Viper
Wants to harm or punish employees, due to feeling disrespected and unfairly treated
The power of VR
in First Aid certification programs
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compared to non-VR campaigns
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in deploying practical skills
in the last 12 months
Latest awards
Don’t waste money on click & flick eLearning
Low Cost & Scalable VR Training Solution
Get started with a 3-month Pilot Program
Robust & easy to use hardware
All included in the 3-month pilot program
Pico G3 VR Headset
Samsung Galaxy S9 FE Tablet
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Sennheiser HD 400S Headphones
Portable Road Case
Large-scale deployment through hub-and-spoke system to save cost
Have the whole business experience Minaca VR through our recommended hub-and-spoke deployment plan. VR units are managed from a single source and then rotated through various locations.
25 years of WH&S expertise
Risk Collective
Partnering with Start Beyond, Risk Collective are the subject matter specialists of Minaca VR.
It is their expertise which ensures that Minaca VR meets the WH&S regulatory requirements, and equips the Learner with the skills to effectively identify and manage the psychosocial risks assosciated with aggressive customers.
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Amy Towers’ decades of experience in Work Health and Safety, enable her to identify and address safety risks with practical and effective strategies.
These initiatives include the WorkWell Program funded by WorkSafe Victoria, and delivered by the Australian Retailers Association, to identify psychosocial risks in the retail sector and trial intervention programs.
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Psychologist Steven Booker combines his psychology background with his expertise in workplace law. He specialises in managing psychological risk projects, and helping organisations address mental health challenges and workplace conflict.
He navigates the intricacies of psychosocial risks and legal compliance to deliver solutions are effective and adhere to the highest standards of legal responsibility.
